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課堂錄影隨時睇 10 大優點之導師解答:您可於觀看某一課堂視像後提出相關問題,課程導師會樂意為學員以單對單的形式解答!

CCNA Collaboration 國際認可證書課程

  • 課程時間
  • 課程簡介
  • 課程特點
  • 考試須知
  • 課程器材
  • 課程內容

推介服務:課堂錄影隨時睇
編號 地點 可預約星期及時間 學費低至 8 折  
FK1703MV 旺角 一至五:11:30 - 22:30   六及日:10:30 - 21:30   (公眾假期休息) 95 折後只需 $4,731 按此報名
FK1703OV 觀塘 一至五:13:30 - 22:00   六及日:12:30 - 21:00   (星期三及公眾假期休息) 9 折後只需 $4,482 按此報名
FK1703PV 北角 一至五:13:30 - 22:00   六及日:12:30 - 21:00   (星期三及公眾假期休息) 9 折後只需 $4,482 按此報名
FK1703SV 沙田 一至五:13:30 - 22:00   六及日:12:30 - 21:00   (星期三及公眾假期休息) 9 折後只需 $4,482 按此報名
FK1703YV 屯門 一至五:13:30 - 22:00   六及日:12:30 - 21:00   (星期三及公眾假期休息) 8 折後只需 $3,984 按此報名
* 各政府部門可使用 P Card 付款  
免費試睇: 首 3 小時,請致電與本中心職員預約。 查看各地點電話
旺角 2332-6544
觀塘 3563-8425
北角 3580-1893
沙田 2151-9360
屯門 3523-1560
免費重睇: 學員可於享用時期內於報讀地點不限次數地重看課堂錄影,從而可反覆重溫整個課程!
導師解答: 學員可於觀看某一課堂錄影後提出課堂直接相關的問題,課程導師會樂意為學員以單對單的形式解答!
課時: 45 小時
享用時期: 可於報讀日至 4 星期內觀看整個課程,另加 8 星期備用時期。進度由您控制,可快可慢。
課堂錄影導師: Norman (任教課程清單)
課堂錄影隨時睇: 詳情及示範片段


Cisco Systems Inc. 是全球最大的網路設備生產商,在世界各地設有 120 個以上的分支據點。Cisco 的產品包括 Switch (交換器)、LAN Router (區域網路由器)、WAN Router (廣域網路由器) 、IOS (Internetwork Operating System) 網路管理操作系統、網路語音及視像系統 … 等等。全球的大企業、銀行、大學和政府機構之網路設備,無一不採用 Cisco 的產品,因此,管理 Cisco 設備便成為一門專業的學問。

為了能證明你有專業水準來規劃、設定及管理 Cisco 的網路語音及視訊產品,Cisco 便推出其 CCNA Collaboration (Cisco Certified Network Associate - Collaboration,Cisco 認可網路夥伴 - 協同合作) 國際認可考試。

本中心的 Cisco 課程均由 Vincent Ho 、Franco Tsang 及 Norman Lau 等多位 CCIE 籌備多時,精心編排。由上堂、溫習、實習、考試研習、做試題至最後考試,均為你度身訂造,作出有系統的編排。務求真正教識你,又令你考試及格。


課程時數: 合共 45 小時
課堂 36 小時 (共 12 堂) 及實習時段 9 小時 (共 3 節)
適合人士: 具備基本網路知識的人士 (如 CCNA 相關知識 )
授課語言: 以廣東話為主,輔以英語
課程筆記: 本中心導師親自編寫英文為主筆記,而部份英文字附有中文對照。

1. Norman Lau (CCIE #10912) 親自教授: Norman 善於控制學習節奏,深入淺出,令學員在輕鬆氣氛下,掌握網路語音及視像系統技巧。
2. Norman Lau 親自編寫筆記: Norman 親自編寫筆記,絕對適合考試及實際管理網路語音及視像系統之用,令你無須「死鋤」如字典般厚及不適合香港讀書格調的書本。
3. 提供模擬考試題目: 本中心為學員提供模擬考試題目以熟習考試答題環境及技巧,每條考試題目均附有標準答案。
4. 免費重讀: 傳統課堂學員可於課程結束後三個月內免費重看課堂錄影。

只要你於下列科目取得合格成績,便可獲 Cisco 頒發 CCNA Collaboration (Cisco Certified Network Associate - Collaboration,Cisco 認可網路夥伴 - 協同合作) 國際認可證書:

考試編號 科目名稱
210-060 Implementing Cisco Collaboration Devices (CICD)
210-065 Implementing Cisco Video Network Devices (CIVND)

本中心為 Cisco 指定的 CCNA Collaboration 考試試場,報考時請致電本中心,登記欲報考之科目考試編號、考試日期及時間 (最快可即日報考)。

臨考試前要繳付考試費 HK$2,348,及必須出示下列兩項有效之身份證明文件,否則考生不可進行考試,而已繳付之考試費亦不會退回:
1. 香港身份證   及
2. 附有考生姓名及簽名的證件 (如信用咭、香港特區護照、BNO 等)

考試題目由澳洲考試中心傳送到你要應考的電腦,考試時以電腦作答。所有考試題目均為英文,而大多數的考試題目為單項選擇題 (意即 O) 或多項選擇題 (意即 口),其餘則為配對題及實戰題。作答完成後會立即出現你的分數,結果即考即知!考試不合格便可重新報考,不限次數。欲知道作答時間、題目總數、合格分數等詳細考試資料,可瀏覽本中心網頁 "各科考試分數資料"。




為進一步加強本中心 Cisco 的課程質素,本中心投放大量資源購買 Cisco 器材,以供學員進行實習。以下是本中心擁有的 Cisco 器材 (種類繁多,未能盡錄):


CCNA Collaboration: Cisco Router 800 Series (ISR) CCNA Collaboration: Cisco Router 2500 Series
Cisco Router 800 Series (ISR)
Cisco Router 2500 Series

   
CCNA Collaboration: Cisco Router 2600 Series CCNA Collaboration: Cisco Router 2800 Series (ISR)
Cisco Router 2600 Series Cisco Router 2800 Series (ISR)
   
CCNA Collaboration: Cisco Router 2900 Series (ISR) CCNA Collaboration: Cisco Router 3600 Series
Cisco Router 2900 Series (ISR) Cisco Router 3600 Series
   
CCNA Collaboration: Cisco Router 3800 Series (ISR) CCNA Collaboration: Cisco Router 4000 Series 
Cisco Router 3800 Series (ISR)  Cisco Router 4000 Series
   
CCNA Collaboration: Cisco Catalyst Switch 1900 Series CCNA Collaboration: Cisco Catalyst Switch 2950 Series
 Cisco Catalyst Switch 1900 Series Cisco Catalyst Switch 2950 Series
   
CCNA Collaboration: Cisco Catalyst Multilayer Switch 3550 Series CCNA Collaboration: Cisco Catalyst Multilayer Switch 3560 Series
Cisco Catalyst Multilayer Switch 3550 Series Cisco Catalyst Multilayer Switch 3560 Series
   
CCNA Collaboration: Cisco Catalyst Multilayer Switch 3560X Series CCNA Collaboration: Cisco Catalyst Multilayer Switch 3560 Series

Cisco Catalyst Multilayer Switch 3560X Series

Cisco Catalyst Multilayer Switch 3750G Series
   
CCNA Collaboration: Cisco Catalyst Multilayer Switch 3750X Series CCNA Collaboration: Cisco Catalyst Multilayer Switch 5000 Series
Cisco Catalyst Multilayer Switch 3750X Series Cisco Catalyst Multilayer Switch 5000 Series
   
CCNA Collaboration: Cisco PIX Firewall CCNA Collaboration: Cisco LightStream 1010 ATM Switch
Cisco PIX Firewall Cisco LightStream 1010 ATM Switch
   
CCNA Collaboration: Cisco ATM Module CCNA Collaboration: Cisco FXS Voice Module
Cisco ATM Module Cisco FXS Voice Module 
   
CCNA Collaboration: Cisco IP Phone 7911G CCNA Collaboration: Cisco Wireless LAN Controller 2106
Cisco IP Phone 7911G Cisco Wireless LAN Controller 2106 
   
CCNA Collaboration: Cisco Aironet Lightweight Access Point 1130AG CCNA Collaboration: PSTN Simulator
Cisco Aironet Lightweight Access Point 1130AG PSTN Simulator
   
CCNA Collaboration: ISDN Simulator CCNA Collaboration: Cisco ASA 5505
ISDN Simulator Cisco ASA 5505
   
CCNA Collaboration: Cisco ASA 5510 CCNA Collaboration: Cisco Catalyst Multilayer Switch 3560 Series
Cisco ASA 5510 Cisco ASA 5512X
   
CCNA Collaboration: Cisco IPS 4210  
Cisco IPS 4210  


210-060 CICD Implementing Cisco Collaboration Devices

Describe the Characteristics of a Cisco Unified Communications Solution

  • Describe the Cisco Unified Communications components and their functions
  • Describe call signaling and media flows
  • Describe quality implications of a VoIP network

Provision End Users and Associated Devices

  • Describe user creation options for Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
  • Create or modify user accounts for Cisco Unified Communications Manager
  • Create or modify user accounts for Cisco Unified Communications Manager Express using the GUI
  • Create or modify endpoints for Cisco Unified Communications Manager
  • Create or modify endpoints for Cisco Unified Communications Manager Express using the GUI
  • Describe how calling privileges function and how calling privileges impact system features
  • Create or modify directory numbers
  • Enable user features and related calling privileges for extension mobility, call coverage, intercom, native presence, and unified mobility remote destination configuration
  • Enable end users for Cisco Unified IM and Presence
  • Verify user features are operational

Configure Voice Messaging and Presence

  • Describe user creation options for voice messaging
  • Create or modify user accounts for Cisco Unity Connection
  • Describe Cisco Unified IM and Presence
  • Configure Cisco Unified IM and Presence

Maintain Cisco Unified Communications System

  • Generate CDR and CMR reports
  • Generate capacity reports
  • Generate usage reports
  • Generate RTMT reports to monitor system activities
  • Monitor voicemail usage
  • Remove unassigned directory numbers
  • Perform manual system backup

Provide End User Support

  • Verify PSTN connectivity
  • Define fault domains using information gathered from end user
  • Troubleshoot endpoint issues
  • Identify voicemail issues and resolve issues related to user mailboxes
  • Describe causes and symptoms of call quality issues
  • Reset single devices
  • Describe how to use phone applications


210-065 CIVND Implementing Cisco Video Network Devices

Video Concepts

  • Describe the functional components of video solutions
    • Provisioning and scheduling Management
    • Video compositing
    • Streaming video
    • Recording and storage
    • Media players
    • Media convergence
    • Media managements
    • Video convergence

Endpoint Configuration

  • Describe video product models
    • Mobile devices
    • Desktop systems
    • Multi-purpose systems
    • Surveillance cameras and encoders
    • Immersive systems
    • Peripherals and add-ons
    • Cabling connections
    • Digital media players
  • Describe environment recommendations
    • Room lighting recommendations
    • Room acoustics recommendations
    • Room power recommendations
    • Room HVAC recommendations
    • Room materials (windows, floor material, wall material, etc.)
    • Room size and background wall
    • Viewing distance
    • Physical security recommendations
  • Implement desktop endpoints and surveillance cameras
    • Network settings
    • GUI interface and CLI
    • Control plane
    • Cables
    • Test call
    • User acceptance test
    • Microphone calibration
    • Camera calibration
    • Media playback on PCs
  • Describe features and functions
    • Auto collaboration
    • MCU capabilities versus TelePresence Server
    • Audio add in
    • PIP
    • FECC
    • Resolution setting
    • Multi way vs multi-site

Troubleshooting and Support

  • Describe troubleshooting methodologies
  • Identify endpoint issues
    • Cabling
    • Peripherals
    • Network connectivity
    • Registration
    • Call setup
    • Media quality
    • Mid call feature issues
  • Collecting system information
    • Logs
    • Status
  • Manage configuration
    • Backups
    • Restore
    • Reset to defaults
    • Password recovery
  • Implement key CLI commands
  • Monitor events and alerts

Conferencing Concepts

  • Describe multi-point control units
  • Describe conferencing features
    • Switching and layout options
    • Cascading
    • Conferencing add-ons
  • Describe scheduling vs adhoc vs on demand features


The course content above may change at any time without notice in order to better reflect the content of the CCNA Collaboration examinations.


 

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