Microsoft 365 Certified Messaging Administrator Associate (1 科 Exchange Online，採用 Exchange Server 2019 技術) 國際認可證書課程
課程簡稱：Exchange Online (Exchange Server 2019) Training Course

由於電子訊息系統能為公司快速及以低成本傳遞資料，再加上公司對重要訊息有需要作出直接的管理及對訊息系統有需要作出符合公司運作的特別設定，故此有很多公司，不論大、中或小型，都紛紛為公司建立訊息系統，以致 Microsoft 的訊息系統 Exchange Server 及 Exchange Online 大受歡迎，形成市場對擁有 Microsoft 365 Certified Messaging Administrator Associate 認證人材的強大需求，所以他們的市場價值亦相對其他行業為高。

根據英國權威市場調查機構 The Radicati Group 於 2020 年發表市場調查報告 “Microsoft Office 365, Exchange Server and Outlook Market Analysis, 2020 - 2024”，該報告指出 Exchange Online 於訊息系統的市場佔有率高於 57%，並預測其市場佔有率會持續上升，該報告也被著名網站 Yahoo! Finance 刊登。而 Exchange Online 更被該報告稱為 “企業訊息傳遞和協作市場的市場領導者”。

Microsoft 已經成為雲端通訊市場的領導者，並於全球範圍內，共有 2億5千8百萬工作人口使用 Microsoft 365 提供的雲端通訊服務。(資料來源：MSFT FY20 Q3 財務報告；Microsoft 365, 前稱Office 365, 的所有付費計劃都已包含 Exchange Online 雲端通訊服務)

其餘的 1 億工作人口仍然在使用由企業自行建立，維護及擁有的 Microsoft Exchange Server On-Premises (資料來源 --- Survey Analysis: Microsoft Dominates Cloud Email in Large Public Companies but Shares the Rest With Google)。

Microsoft 365 Certified Messaging Administrator Associate 是 Microsoft 的國際認證考試，其作用是要證明你有足夠水準來建立和管理 Exchange Online 及 Exchange Server On-Premises 為本的訊息傳遞和協作系統，而且可支援企業的實際環境與應用，建立全面的訊息交流解決方案，並展示你有管理及架設高效率和現代化的數據中心運行所需要的技能，如訊息管理、內容管理、虛擬化、存儲和電子化訊息網絡等的專業知識，故 Microsoft 365 Certified Messaging Administrator Associate 是投身 IT 界人士必考的證書。

Microsoft 365 Certified Messaging Administrator Associate

完成本課程後，您能夠架構大規模、高擴展性及高度可用的 Exchange Online 雲端通訊網絡。例如：

本中心為Microsoft指定的考試試場。報考時請致電本中心，登記欲報考之科目考試編號、考試日期及時間 (最快可即日報考)。臨考試前要出示身份證及繳付每科 HK$1,025 之考試費。

考試題目由澳洲考試中心傳送到你要應考的電腦，考試時以電腦作答。所有考試題目均為英文，而大多數的考試題目為單項及多項選擇題，其餘則為實戰題。作答完成後會立即出現合格的要求分數及你的分數，結果即考即知！

考試合格後會收到來自Microsoft的作實電郵，並進入該電郵內的連結，登入 MCP Member Site 下載您的證書。

考試不合格便可重新報考，不限次數。欲知道作答時間、題目總數、合格分數等詳細考試資料，可瀏覽本中心網頁 "各科考試分數資料"。

Exam MS-203 Microsoft 365 Messaging (36 hours)

Plan and manage organizational settings

• manage Global Address List (GAL)
• manage Offline Address Book (OAB)
• manage address book policies
• manage email address policies
• configure organizational sharing
• manage add-ins

Plan and manage client access

• plan namespaces
• configure virtual directories and URLs
• configure global Outlook on the Web policies
• configure Autodiscover
• troubleshoot client access connectivity problems
• manage Exchange certificates lifecycle

Manage recipient resources

• manage archive mailboxes
• manage resource mailboxes
• manage groups
• manage mailboxes
• manage mailbox permissions
• configure mailbox policies
• manage shared mailboxes
• evaluate license options
• manage mail users

Manage mobile devices

• configure mobile device mailbox policies
• configure mobile authentication methods
• configure and manage Outlook mobile
• manage mobile device access
• configure and manage ActiveSync

Plan and configure transport architecture

• plan connectors
• create and configure connectors
• configure connectors between tenants

Manage mail flow

• manage transport rules
• manage domains
• manage hybrid mail flow

Troubleshoot mail flow

• validate inbound and outbound mail flow
• trace a message
• analyze a message trace
• analyze message headers
• analyze Non-Deliverable Reports (NDRs)
• investigate transport logs
• monitor Mail Flow
• troubleshoot by using the Microsoft Remote Connectivity Analyzer
• troubleshoot by using the Microsoft Support and Recovery Assistant

Plan and implement a hybrid environment

• evaluate and configure hybrid free/busy access
• decide between Exchange Classic Hybrid and Exchange Modern Hybrid
• manage the Edge server role
• configure Organization Configuration Transfer (OCT)
• plan and configure the environment by using the Hybrid Configuration Wizard (HCW)
• deploy the Exchange Hybrid Agent

Plan and implement migration

• evaluate migration methods, including cutover, staged, PST Imports, IMAP, G-Suite
• configure migration endpoints in Microsoft 365, including tenant-to-tenant
• manage mailbox migration request batches
• migrating from non-Microsoft messaging systems
• troubleshoot mailbox migration

Manage public folders

• move content between public folder mailboxes
• create additional public folder mailboxes
• implement public folder Top Level Hierarchy (TLH)
• implement mail-enabled public folders
• plan and configure public folders
• manage hold and discovery for public folders
• plan a public folder migration to Microsoft 365

Manage role-based permissions

• manage role groups
• assign user accounts to admin roles
• manage user roles
• manage a delegated Role-based Access Control (RBAC) setup
• plan RBAC roles for eDiscovery

Manage message hygiene using Exchange Online and Office 365 Advanced Threat Protection (ATP)

• plan for message hygiene
• manage connection filters
• configure malware filters
• configure spam filters
• monitor quarantined items
• manage protection for phishing
• plan and configure Spam Confidence Levels (SCL)
• configure and manage ATP safe attachments
• configure and manage ATP safe links
• configure and manage ATP anti-phishing
• configure and manage Office 365 anti-spam

Manage compliance

• configure Exchange retention and retention policies
• configure Exchange data loss prevention policies
• configure Office 365 Labels, Retention and DLP policies
• configure and analyze audit logs
• manage journal rules
• manage content search
• manage eDiscovery cases

The course content above may change at any time without notice in order to better reflect the content of examination.